Frequently asked questions
The Sizing Guide
Finding the perfect fit is essential for a piece meant to be worn for a lifetime. Adjustable lengths and standard sizing ensure that every treasure sits perfectly, honoring both the design and the wearer.
Frequently asked questions
Jewelry Care
Daily Maintenance
Safe Storage
Gentle Exposure
Wipe your pieces with a specialized lint-free polishing cloth after each wear to remove oils and maintain their original luster.
Store your heirlooms in individual soft pouches or a lined jewelry box to prevent scratching and metal tarnishing over time.
Avoid contact with perfumes, lotions, and harsh chemicals. I recommend removing jewelry before swimming or applying beauty products.
Returns & Exchanges
What is your return policy?
We offer returns on unworn pieces within 14 days of delivery. All items must be in their original packaging to be eligible for a refund.
Can I return custom jewelry?
Pieces that have been customized or engraved are considered final sale and are not eligible for return or exchange.
How do I process an exchange?
To exchange a piece for a different size or style, please start a return and select 'Exchange' within our portal.